Shipping policy

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We offer standard shipping and express options:

Standard Shipping: 5–10 business days

Express Shipping: 2–5 business days

Delivery times may vary depending on your region and customs clearance (for international orders).

3. Shipping Charges

Shipping charges are calculated based on:

Destination

Package weight

Selected shipping method

Estimated shipping fees will be displayed at checkout before you complete your order.

4. Order Tracking

When your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your shipment online.

5. International Shipping

We ship internationally. Customs, duties, and taxes for international orders may be charged by local authorities and are the customer’s responsibility.

6. Lost or Damaged Items

If your order arrives damaged or is lost during transit, please contact us within 7 days of delivery with photos of the issue. We will assist you with a replacement or refund where applicable.

7. Contact

For any shipping questions or concerns, email us at:
fashioncolonypk@gmail.com